Product: Purevpn Vpn Service Clear all filters (0 of 9 reviews match)
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And i tried closed firewall,tried purevpn client, tried win7 vpn conection , none of them work, my computer is win7 64bit system, i am in China,and when your servers don't work, i can't use living chat help, your site is also locked here, i am kind of disappointed...
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Anonymous
KGR

Since several days ago, I can't connect anyway on my cellphone, PC, and Pad... I guess PureVPN got totally blocked by the Chinese GFW? Huh?

Anonymous
KGR

I can't either... I bought a 3-year plan. :(

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Purevpn Vpn Service
#1309008
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Purevpn - Always broken - do not waste your money

The service has been out of commission for several weeks now. Have these guys going out of business? There is no way to contact them
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Reliability
Staff
Usability
Value for money
Website
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Purevpn Vpn Service
#1192117
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If you put any value into your time, especially if you use Apple devices, then PureVPN when IN China is not the best option. For a paid service, too many hours of life have been spent troubleshooting how to connect, both alone and with technical support. My wife...
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2.7
Product
Purevpn Vpn Service
I liked
  • When it worked
I didn't like
  • Having to struggle so it would work
#1184497
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I am a mac person so when I was asked online for my equipment and system I quoted mac and rest of the details. When I was told to link to a windows link (exe.) I knew it was time to get out. So I did, I spent more time trying to make it work than using, my email box is cluttered with emails from PureVPN...
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Product
Purevpn Vpn Service
#1144620
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I rate PureVPN a 0 PureVPN was a very good product, as was their Help When I switched to Windows 10, all went to *** in a handbasket A couple of the support people were pleasant and helpful. A couple were downright rude. 2 Issues that were NEVER resolved: 1. Frequently...
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1.0
Bowling Green, Missouri
Product
Purevpn Vpn Service
#1123089
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I could not login and tried to use the password recovery.When I spoke with Customer Service, they claimed they were having maintenance issues and to try again in a few yours. I tried again the next morning and now the Captcha (to make sure I am a human) was...
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1.2
Product
Purevpn Vpn Service
I liked
  • Easy to sign up
I didn't like
  • Impossible to cancel
  • Service did not work as advertised
#1118234
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While in Beijing, China, in May, 2017, I only was able to connect for a few times, the rest of the time, got some error message like "connection unsuccessful, try connecting in 5 seconds".Very frustrating experience. Did not try on PC or Mac so could not speak for...
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1.2
Product
Purevpn Vpn Service
I didn't like
  • Guarantee
  • Quality
  • Refund
#1050732
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I purchased the PureVPN service so that I could utilise UK TV services whilst on holiday in Europe. I had previously used other services over short periods and hadn't experienced any issues. I purchased the PureVPN service over 2 years as it was recommended in various...
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1.5
Redditch, Worcestershire
Product
Purevpn Vpn Service
I didn't like
  • Refund
  • Service
  • Quality
#880016
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The customer service was available to respond but was not always upto the required level (many times same question) Main issue I asked for a refund before the “so called 7 days guarante refund” expired and this was refused because of too high consumption during the week that I was continuously trying to use their service and have it correctly set-up. Think carefully before deciding to sign up to this service. Basically very disappointing service. I would not recommend to anyone using PureVPN...
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Anonymous
jovonneb

The absolute worse VPN known to man. I have nothing but problems since day one. I switched from PIA because I believed the positive reviews. I should have done more research, ...

Anonymous
Anonymous

It matters not what VPN service you use, Netflix has software that blocks ALL VPNs! You owe this company an apology for badmouthing them when they have no control over what N...

1.0
Product
Purevpn Vpn Service
#840516
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